ej777's Privacy Policy

1 Data Collection

ej777 may collect your information in various ways. The sources are described below:

1.1 Information You Provide Directly

When you create an account on our platform, log in, request a deposit or withdrawal, or contact our support team, you may provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment method details (bKash, Nagad, or Rocket account number)
• Copy of national ID card or passport (if applicable)
• Preferred language and currency

1.2 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device type
• Browser and operating system information
• Page visit logs, timestamps, session duration
• Gaming activity history and transaction records
• Referral source and navigation patterns

2 Purpose of Data Use

ej777 uses collected information for the following specific purposes:

2.1 Service Delivery & Operations

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses, cashback, and other promotional benefits
• Recording gaming activity and assisting with dispute resolution

2.2 Security & Fraud Prevention

• Identifying unauthorized access to accounts
• Preventing suspicious transactions and money laundering
• Detecting multiple accounts or fraudulent activity
• Maintaining platform integrity

2.3 Service Improvement

• Analyzing and improving user experience
• Identifying and resolving technical issues
• Determining demand for new games and categories

2.4 Communication

• Sending important account-related notifications
• Providing transaction confirmations
• Sending promotional information and offers with your consent
• Responding to customer support requests

3 Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the ej777 website. Cookies are small text files stored in your browser.

3.1 Types of Cookies We Use

• Essential Cookies: Required for managing login sessions and security tokens.
• Functional Cookies: For remembering your preferences (language, theme).
• Analytics Cookies: For understanding user behavior and improving the site.
• Marketing Cookies: For showing relevant ads with your consent.

3.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

4 Data Sharing & Third Parties

ej777 does not sell your personal information to any third party for commercial purposes. However, sharing information may be necessary in certain circumstances:

4.1 Payment Processors

To complete your transactions, we share the necessary information with mobile financial service providers such as bKash, Nagad, and Rocket. This information is used only for that specific transaction.

4.2 Technology & Game Providers

Technology partners providing services on our platform (such as gaming software suppliers) may have access to certain operational data — but only within the scope of delivering their services.

4.3 Legal Obligations

We may be required to provide necessary information in response to applicable laws in Bangladesh, court orders, or lawful requests from government authorities.

4.4 Business Changes

In the event of significant changes to ej777's business structure (mergers, acquisitions), user information may be transferred to the new entity. We will notify you before any such change.

5 Data Protection Measures

To ensure the security of your information, ej777 maintains protection measures at both the technical and administrative levels:

5.1 Technical Protection

• SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
• Database Encryption: Sensitive information is stored in encrypted form.
• Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
• Two-Factor Authentication: An additional layer of account security.

5.2 Administrative & Organizational Protection

• Regular privacy and security training for staff.
• Data access control on a "need-to-know" basis.
• Regular security audits and assessments.
• Defined procedures for handling data breaches.

5.3 Response to Data Breaches

In the event of a security breach, we investigate promptly and notify you as soon as possible if your rights are at risk. Please note that no data transmission over the internet is completely secure — we take every precaution, but no organization can guarantee absolute security.

6 Data Retention Period

ej777 retains your information for as long as necessary to fulfill the original purpose of collection, or as required by applicable law.

6.1 Account Information

Account information is retained while your account is active. Even after account closure, certain information may be kept for the necessary period to meet legal and regulatory requirements.

6.2 Financial Transaction Records

All transaction-related information — deposits, withdrawals, bonuses, etc. — is retained for the necessary period for accounting and dispute resolution purposes.

6.3 Communication History

Your conversation history with the support team is retained for a reasonable period to ensure service quality and assist with future requests.

7 User Rights

Every user of the ej777 platform has the following rights regarding their personal information:

7.1 Access

You have the right to know what information we hold about you. To make this request, email [email protected].

7.2 Rectification

If any information in your account is incorrect or incomplete, you may request that it be corrected.

7.3 Erasure

In certain circumstances, you may request that your data be deleted. However, we may be required to retain some information due to legal obligations.

7.4 Opt-Out of Marketing Communications

You may stop receiving promotional emails or messages at any time. Send a request to [email protected] or follow the option provided in the message.

7.5 Right to Lodge a Complaint

If you have any concerns about our data practices, please contact us directly first. We take every concern seriously.

8 Minor's Privacy

ej777 is a platform for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified during the registration process. If we become aware that a minor has created an account using false information, that account and all associated data will be deleted immediately.

If a parent or guardian believes their child or minor has created an account on our platform, please contact [email protected] immediately.

9 Policy Changes

ej777 reserves the right to modify or update this privacy policy as needed. For significant changes, we will notify you in the following ways:

• Displaying a clear notice within the platform.
• Sending details of the changes to your registered email.
• Updating the "Last Updated" date on this page.

If you continue using the platform after an update, you will be considered to have agreed to the revised policy. Therefore, it is advisable to review this page from time to time.

10 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Our team is committed to resolving any privacy-related concerns you may have.